Vertical Connect was founded in 1984 to develop and support veterinary software systems. It was integral in developing the Unix based Netvet – Veterinary Management System in 1987 and has been involved in the development of multiple veterinary software systems including the OpenVPMS open source software which we helped setup and fund in 2006 and have played a key role in supporting since.
Vertical Connect have also provided software design and consulting services to some of the major software vendors in these industries. As the second part of our name suggests our approach is to act as a connection or conduit between you and the I.T. industry. Dealing with many vendors in the I.T. industry can be very frustrating as often found they do not fully understand your business needs or are unaware or unconcerned with what you are trying to achieve with your Information Systems. Unless they are well managed, technology projects can end up soaking up a considerable amount of time, costing significantly more than anticipated and delivering only minor benefits to your business. Vertical Connect acts as an extension of your business to manage the design and implementation of your information Systems.
Vertical Connect has been in business for over 30 years and has a proven track record of delivering innovative, practical, efficient and cost effective technology solutions to these markets.
We are NOT a software or hardware provider and we have no links to any specific hardware or software company. This allows us to provide objective advice, as well as work with existing or recommended hardware, software and service suppliers. We manage these providers on behalf of our customers to deliver successful Technology projects.
Vertical Connect have partnered with OpenVPMS to support the community in developing the only OpenSource Practice Management Software. If you need to migrate your data from your current software, cloud solutions, backups, installation, implementation, training and software customisation Vertical Connect can do it all.
"We have been using Open VPMS for close to 10 years in our practice, and have found the team at Vertical Connect to be invaluable in getting the most out of the software. They are prompt and patient with our requests for help. In particular Asha has been excellent in facilitating upgrades, ironing out bugs and generally being incredibly helpful - there are many improvements we have made over the last couple of years that we couldn't have done without her expertise. Highly recommend Tony, Lisa, Asha and the Vertical Connect Team if you wish to get the most out of your Open VPMS software."
"Tony and his team designed and installed our first server and operating environment 12 years ago and have been with us ever since advising on major system upgrades, OpenVPMS updates and secondary provider interfaces such as Smartflow Sheet and Cubex. Our practice is heavily reliant on IT systems and the Vertical Connect team have been a fantastic support. "
"We recently used the services of Vertical Connect to assist with the implementation of a new Patient Reminder system. Many changes were necessary and the support that Asha Bauer provided was invaluable. My queries were always responded to in a timely fashion and Asha’s thoroughness and follow up was excellent. Since the implementation of the reminder system Asha has become my ‘go to’ person for any software problems and she never lets me down."
"We have used Vertical connect for a number of years. Tony & Asha have provided us with great support. We are not the IT experts - they are. They work with us to help us achieve the outcomes we need."
"I first came into contact with Tony De Keizer in 1989 when we became only the 2nd veterinary practice in WA to computerise. Initially just using the Network software for accounts I was brutally introduced into a world with its own language and jargon, the computer age. Thanks to Tony, who incidentally has been the only computer guru I have even partially understood, we moved on to full integration 18 months after the accounts package, with case histories and the whole deal. It has been a love-hate relationship for me but from the outset I fully realised the obvious benefits of computerisation and whilst I still struggle with typing, I really value all it can achieve in the hands of my younger staff members and even myself. Through all this, the transition to Open VPMS in the December of 2007, two separate Zepto virus attacks in 2016 and now in the twilight of my career, I have really enjoyed, no, clung on to Tony De Keizer as the most knowledgeable person in his field and a shining light in all things computer. Like the local hardware shop before the advent of Bunnings, he always had/has an answer to my every question and I could not value his input more highly. I wholeheartedly recommend Tony and Vertical Connect without qualification."
“We have worked with Vertical Connect for over 10 years. On every occasion they have promptly turned our problem into a solution, They are rock solid reliable - just what you need to manage one of your greatest assets - your practice management system and client records. Thanks, Vertical Connect!”
"We have been using the services of Vertical Connect since we opened nearly 5 years ago. In that time they have helped us any and every time we have needed it. They regularly help us get the most out of our software, and are especially supportive during upgrades. Can't speak highly enough about Asha and Tony who both go above and beyond whenever we need them. Their knowledge and enthusiasm for the products they support makes our working lives so much easier. I wouldn't hesitate to recommend them."