CONSULTING

Vertical Connect considers its consulting services as the initial phase of understanding your business needs and ascertaining how best to deliver services that will have positive effects on the operations of your business. This consulting will not only identify specific I.T/Technology issues that need to be addressed or understood,  but will also deal with procedural and process aspects of your business that are making it difficult for you to get the most from your information systems. From these consulting services we deliver a report that details our findings and a portfolio of projects that will deliver your I.T/Technology and business requirements.

We are skilled in the installation and configuration of many medical and veterinary software systems and server technologies.  We can provide software and system diagnosis services directly or via your local technical service supplier. This allows you and/or your supplier to tap into our extensive knowledge base in these areas.

Software Design

Vertical Connect can provide software architecture services to design and document new software systems. We can then help you make decisions about whether to buy, customise or build your software and can utilise external and internal resources to implement the software. Our particular domain expertise is in clinical and small business software systems, but we have had experience with the development of other business systems.

System Design

Vertical Connect consultants have extensive expertise designing I.T/Technology systems. We carefully analyse your business requirements and design systems that deliver these requirements in an efficient and cost effective way.

Our considerable experience with Open Source solutions in Practice Management, Digital Imaging, Office Productivity and other systems allows us to to offer greater cost saving opportunities while maintaining business productivity.

We also understand that the modern veterinary practice needs to integrate with many other systems including internal and external laboratories, digital radiography systems and wholesalers so we have developed a suite of solutions and very close working relationships with these industry partners.  See our Partner Page  for further details.

Vertical Connect also specialise in providing advice to practices building a new practice or upgrading their premises. We can work closely with your architect and/or builder on all your specific data cabling, telecommunications and business continuity needs.

Our Services include:

  • Requirements Gathering
  • Specification Documentation
  • Project management
  • Unit, Integration and Acceptance Testing
  • Documentation

Customer Reviews

Phone Support

For any urgent support queries please contact us on 03 8737 9309. For any non urgent matters please email support@verticalconnect.net or to lodge a support ticket Click Here